Getting Started

bFlood's Avatar


13 Oct, 2016 04:35 PM

Download and install A2E Version 3.1.6127.26942 or greater, this install will include the ArcGIS Pro AddIn files

Open ArcGIS Pro and goto the Project tab. Click on the Add-In Manager item

Add-In Manager

Click the "Options" link at the top and add "C:\Program Files (x86)\Arc2Earth LLC\Arc2Earth" (or your A2E install location) as an additional Add-In folder.

Add-In Manager

Restart ArcGIS Pro. You should now see the A2E tab available. Imagery, Streetview, Address Search and Messaging are available in this version of the AddIn

Add-In Manager

  1. 1 Posted by crobbins on 13 Oct, 2016 08:24 PM

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    Mine crashed when I tried to load the service in on AGP 1.3

  2. Support Staff 2 Posted by bFlood on 14 Oct, 2016 11:26 AM

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    can you start a new private post and then upload this log file

    A2EDesktop (ArcGIS Pro AddIn ) Log File:

  3. 3 Posted by crobbins on 14 Oct, 2016 11:27 AM

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    I am out of the office . I will return Monday, October 17

    Charles Robbins GISP

  4. Support Staff 4 Posted by bFlood on 18 Oct, 2016 01:53 PM

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    we're you able to get this working? we cannot reproduce the crash so anything that you can provide would be helpful

  5. 5 Posted by crobbins on 18 Oct, 2016 02:35 PM

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    It just crashes, but I am including the bug reports from the crash. One from the 13th is when I first reported it and the one from today is me trying again.

    Hope this helps


    Charles Robbins, GISP
    GIS Analyst

  6. Support Staff 6 Posted by bFlood on 18 Oct, 2016 07:38 PM

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    Charles issue was there was no map present in the project yet. IN the next version, we will check for this and add one if necessary

  7. bFlood closed this discussion on 18 Oct, 2016 07:38 PM.

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