Terrain imagery not displaying in arcmap desktop 10.4

Melissa's Avatar


02 Nov, 2016 02:18 PM

Since my Windows update, I am not able to display the satellite imagery. Gray and terrain do display. Thank you for your help.


  1. Support Staff 1 Posted by bFlood on 02 Nov, 2016 03:30 PM

    bFlood's Avatar
  2. 2 Posted by Melissa Brewer on 02 Nov, 2016 06:57 PM

    Melissa Brewer's Avatar


    Thank you for this. It fixed it. I did not receive an email. Not in my spam
    or regular mail.

    Thanks so much-melissa

  3. 3 Posted by Melissa Brewer on 22 Nov, 2016 02:50 PM

    Melissa Brewer's Avatar

    Hi- I am still having difficulty getting google maps to load. After I
    downloaded the new update all was well for about 2 weeks. I am having
    problems again. Is shows loading for about 2 minutes and then it says
    ArcMap not responding. Anything else you think I can try?
    Thanks-Melissa brewer with KMA

  4. Support Staff 4 Posted by bFlood on 23 Nov, 2016 01:28 PM

    bFlood's Avatar

    what is your serial number?

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