google earth

richard's Avatar


02 Nov, 2016 03:29 PM

Google earth imaging locks up arcmap and will not display.

  1. Support Staff 1 Posted by bFlood on 02 Nov, 2016 03:30 PM

    bFlood's Avatar
  2. 2 Posted by pd-admin on 02 Nov, 2016 03:46 PM

    pd-admin's Avatar

    That happened to us yesterday. All you need to do is download the update from the Arc2Earth website and it works immediately. Unfortunately, Arc2Earth did not tell or worn anyone. Not even on their website. I luckily found out by logging into my account and then saw a small message on the bottom of the site. That is horrible customer service!

  3. Support Staff 3 Posted by bFlood on 02 Nov, 2016 03:51 PM

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    fwiw, this email was sent to every A2E user on 10/12/16. It states that all Google services will require an upgrade by 11/1/16

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