License Removal

Alexander Pierce's Avatar

Alexander Pierce

13 Jun, 2017 09:16 PM

I sent an email hours ago to the Support email and my licenses still haven't been removed

  1. Support Staff 1 Posted by jflood3 on 14 Jun, 2017 12:35 PM

    jflood3's Avatar

    This was completed, but there is not SLA on these services.

  2. jflood3 closed this discussion on 14 Jun, 2017 12:35 PM.

  3. Alexander Pierce re-opened this discussion on 14 Jun, 2017 12:37 PM

  4. 2 Posted by Alexander Pierc... on 14 Jun, 2017 12:37 PM

    Alexander Pierce's Avatar

    What is an SLA and how do I put one on these task?

    Alexander Pierce, Computer Techinican II
    BGE, Inc.
    10777 Westheimer, Suite 400
    Houston, TX 77042
    Main: 281-558-8700
    Direct: 713-488-8305
    Cell: 832-215-5522

  5. Support Staff 3 Posted by jflood3 on 14 Jun, 2017 12:38 PM

    jflood3's Avatar

    It means that there is no defined timeframe for computer activations/deacitvations.

  6. jflood3 closed this discussion on 14 Jun, 2017 12:38 PM.

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