Activating Sync

Natasha's Avatar

Natasha

08 Jun, 2012 04:40 PM

Brian,
I founf all my Serial and Activation codes and was able to download and install the software but when I open ARCMap and try to activate it, the link to Google Accounts comes up and I sign in using my email and password and it just doesn't go anywhere. It's just looping. How do I remedy this?

Thankyou

  1. 2 Posted by Natasha on 08 Jun, 2012 04:57 PM

    Natasha's Avatar

    I was able to get it working.

  2. jflood3 closed this discussion on 19 Jun, 2012 01:10 AM.

  3. Natasha gregory-michelman re-opened this discussion on 30 Jun, 2012 03:01 PM

  4. 3 Posted by Natasha gregory-michelman on 30 Jun, 2012 03:01 PM

    Natasha gregory-michelman's Avatar

    I looked at the licence details in ARCMap and it says it is a subscription
    timeout for the dataservices. I have version 3.1.44 LLC installed on my
    computer so does that mean I have to reinstall the software?

    Thankyou

    Natasha

    On Fri, Jun 8, 2012 at 12:40 PM, Arc2Earth <
    [email blocked]> wrote:

    > Hello Natasha!
    >
    > This is an automated response from Arc2Earth. Thank you very much for
    > your inquiry.
    > We try and respond to our support requests within a short time.
    >
    > We recommend that you include the following in your request to help us
    > answer your question faster.
    >
    >
    > Based on your request, we think you should check out the following
    > articles in our FAQ:
    >
    > - "Arc2Earth Licensing" at
    > http://help.arc2earth.com/help/kb/arc2earth-desktop/arc2earth-licensing
    >
    >
    >
    > We'll send an email to you (at [email blocked]) when we update your
    > request.
    > Alternatively, you can keep track of this conversation at
    > http://help.arc2earth.com/help/discussions/problems/1881-activating-sync
    >
    > Thanks again!
    >
    > Arc2Earth Support
    >
    > [email blocked]
    > http://www.arc2earth.com
    >
    >
    >

  5. bFlood closed this discussion on 02 Jul, 2012 05:08 PM.

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