Nothing Visible in Layout ArcGIS 10.2.1

Cory Gallipeau's Avatar

Cory Gallipeau

27 Feb, 2014 07:00 PM

I'm running version v3.1.5100.19029 of Arc2Earth and am running ArcGIS 10.2.1 on Windows 7. When I'm in "Data View", all of my GIS layers are visible and display correctly including my Google Imagery. However, upon switching to "Layout View", nothing is displayed at all - it's just a blank white empty layout. What fixes this issue?

  1. Support Staff 1 Posted by bFlood on 28 Feb, 2014 01:44 PM

    bFlood's Avatar

    hi cory

    we cannot reproduce this error here, can you send me your debug logs?


  2. 2 Posted by Cory Gallipeau on 28 Feb, 2014 03:34 PM

    Cory Gallipeau's Avatar

    2/28/2014 9:28:58 AM Starting Arc2Earth log...
    2/28/2014 9:28:58 AM Arc2Earth 3.1.5100.19029
    2/28/2014 9:28:58 AM A2EExtension.ctor
    2/28/2014 9:28:58 AM A2EExtension.ctor end
    2/28/2014 9:28:58 AM A2EExtension.Startup
    2/28/2014 9:28:58 AM A2ESyncLoader starting up...
    2/28/2014 9:28:58 AM A2ESyncMgr starting up...
    2/28/2014 9:28:58 AM MapTileLayer.ctor
    2/28/2014 9:28:58 AM MapTileLayer.ctor end
    2/28/2014 9:28:58 AM License.cctor
    2/28/2014 9:28:58 AM License.ctor
    2/28/2014 9:28:58 AM DpiX: 96
    2/28/2014 9:28:58 AM DpiY: 96
    2/28/2014 9:28:59 AM Begin CheckLicense
    2/28/2014 9:28:59 AM GetLicenseFromRegistry true
    2/28/2014 9:28:59 AM Begin License.Update
    2/28/2014 9:28:59 AM End License.Update
    2/28/2014 9:28:59 AM FindAllTilesInCache: 3038 duration:499ms
    2/28/2014 9:28:59 AM End CheckLicense
    2/28/2014 9:28:59 AM Begin License CreateLimits
    2/28/2014 9:28:59 AM End License CreateLimits
    2/28/2014 9:29:00 AM A2EExtension.Startup 9.4 pre GetDockableWindow call
    2/28/2014 9:29:00 AM A2EExtension.Startup end
    2/28/2014 9:30:58 AM GMapLayer.GetApp begin
    2/28/2014 9:30:58 AM GMapLayer.GetApp end app:True
    2/28/2014 9:30:58 AM GMapLayer.InitializeLayer
    2/28/2014 9:30:58 AM MapService.GML - Begin Init
    2/28/2014 9:31:04 AM OnLogString:> Session #7 was aborted Leaking response to client failed < An existing connection was forcibly closed by the remote host
    2/28/2014 9:31:05 AM MapService.GML - End Init
    2/28/2014 9:31:05 AM MapService.GML - End Init

  3. 3 Posted by Vincent on 18 May, 2015 10:28 AM

    Vincent's Avatar

    I have also just experienced similar problem to Cory's. Data is visible in "data View" but Layout view is blank. Was there a solution to this?


  4. 4 Posted by Warren on 20 Apr, 2016 08:30 PM

    Warren's Avatar

    I'd had this problem for some time as well, but this time when I switched to layout mode I noticed that my data frame had been resized to an almost microscopic size near the bottom left-hand side of the page. I clicked on this tiny box and it gave me the usual teal-colored resizing handles which let me expand the data frame to a normal size. Now I'm back in business.

    I'm not sure why this microsizing of the data frame happened, but immediately before I found the mini data frame I opened the 'Page and Print Setup" box (in Layout mode right-click and you should see the option) and noticed that the 'Map Page Size' option was set to a custom size. (I have no memory of setting a custom size ... but, oh well.) I clicked on the 'Use Printer Paper Settings' box and then 'Ok.' It was after that that I noticed the tiny data frame. This might have been related or might not. I have no way of knowing.

    Hope this helps.

  5. 5 Posted by Santash Ramjiaw... on 15 Mar, 2017 10:35 AM

    Santash Ramjiawan's Avatar

    Hi There,

    To Resolve the problem, simply go to "File, Click on Analyze Map", it will check which files are inaccessible, and will show as "error" at the bottom. once you see the errors you can see which files need to be re-added to the map.

    once you are done, simply reanalyse the map and presto problem solved.

    Sincere Regards

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